Rihanna - important info

Date: 25/07/16

Ticketpro customers

We would like to inform all Ticketpro customers who have purchased tickets for Rihanna concert 26/7/2016 (Prague, Eden Arena) and intend to return the tickets they have to do so.

(Please note: the concert is relocated to O2 Arena, PRAGUE and the tickets with venue EDEN arena ARE NOT VALID for this concert!)

Tickets purchased in Points of Sales: 
Tickets can be returned at the point of sale where they were purchased or at the main Ticketpro point of sale ROKOKO in Prague:

Tickets purchased online:
It is sufficient to send email to with the respective order number. The email must be sent from the email address that is recorded in your order.

Ticketportal customers
Tickets must be returned solely at headquarters. Customers can return tickets by mail (together with account number).

Headquarters address:
Ticketportal - IRSnet CZ, s.r.o.

Politických vězňů 15

110 00 Praha 1


Official Office Hours

Monday - Friday

9:00 - 17:00h


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